SlugLess Delivery Options
SlugLess 3.5L Boxes,10L, 20L PAPER bags & larger cardboard boxes (containing multiple 10L or 20L bags) are delivered FREE to most* GB postcodes (*surcharges for Highlands, Islands & Ireland) – NEXT WORKING DAY using ParcelForce.
Early on the delivery day, you will receive an email or text (if provided when ordering) with a delivery ETA and the options to leave as requested, rearrange delivery or leave at your a local Post Office for collection in up to 5 days.
You can track your ParcelForce Delivery using the consignment number and your postcode at https://www.parcelforce.com/track-trace
If the driver attempts to deliver your parcel and nobody is available to receive it, they should leave a card. The card will explain where your parcel is and what to do next. If you haven’t received a card then it’s possible that the driver had a problem locating your address. Please check the tracking for further information on your parcel.
If the driver was unable to deliver your parcel for any other reason, be assured that they will attempt to deliver it on the next working day (Mon-Fri).
They will usually attempt 2 deliveries (currently sometimes 1 due to Covid-19), then the parcel will be held at the depot/post office for up to 5 days, before being returned to us (this will incur a return charge).
Your can rearrange delivery at Parcelforce/ myparcel or by calling 0344 8004466, you can also collect from a post office/ depot on the card for free. You can also arrange delivery to another address for a £5 fee.
Please take care moving large boxes when they arrive as they can weigh up to 30kg. You may prefer to open the box and lift out each bag separately.
Bag & Box Deliveries with ParcelForce.
All SlugLess box and bag orders up to and including 15x 20L bags are delivered FREE next day to most* GB postcodes (zone A) using ParcelForce. *There are surcharges in zones B,C & D.
Zone A – Free Next Working Day Shipping
Zone B – Scottish Highlands/ Islands & Isle of Wight(IV1-3,10-28, 30-32, 36, 40-46, HS1-9, KA27-28, KW1-3, 5-17, PA20-49, PA60-78, PA80 PH17-26, PH30-44, PH49-50, ZE1-3) +£9 per 3.5Lx2 or 3, 10L, 2x 10L, 20L, 2x 20L and 3x 20L bags – 2/3 working days shipping
Zone C – Ireland (BT) +£5 per 10L, 2x 10L, 20L, 2x 20L and 3x 20L bags – 2/3 working days shipping
Zone D – Isle of Man, Isles of Scilly (IM, TR21-25) +£16 per 10L, 2x 10L, 20L, 2x 20L and 3x 20L bags – 2/3 working days shipping
Zone E – Belgium, Channel Islands, Denmark, France, Germany, Netherlands +£10.00 – 2/3 working days shipping
Please take care moving the large boxes and bags when they arrive as the large boxes can weigh up to 30kg. You may prefer to open the box and lift out each bag separately.
All orders of SlugLess above 15 (20L) bags are shipped via pallet courier. They are delivered free of charge to most of Great Britain, please enquire about additional surcharges if you live in the Highlands, Islands or Ireland.
Please take care moving the bags when they arrive, each bag weighs 15kg.